Shipping policy
Processing Time
Orders are processed within 1–3 business days (excluding weekends and holidays).
Once your order has been shipped, you will receive a confirmation email with tracking information.
Shipping Time
Estimated delivery times:
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United States: 5–10 business days
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Canada: 7–12 business days
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International: 7–15 business days
Delivery times are estimates and may vary depending on location, customs, and carrier delays.
Shipping Fees
Shipping costs are calculated at checkout based on your location and order size.
Any applicable taxes or duties are the responsibility of the customer.
Tracking Orders
All orders include tracking.
Please allow 2–5 days for tracking information to update after shipment.
Delays
We are not responsible for delays caused by shipping carriers, customs clearance, weather, or other factors beyond our control.
Incorrect Address
Please ensure your shipping address is correct at checkout.
We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
Lost or Stolen Packages
If your package is marked as delivered but not received, please contact the carrier directly.
We are not responsible for lost or stolen packages after delivery confirmation.
Damaged Packages
If your order arrives damaged, please contact us within 48 hours of delivery with photos of the package and item.
We will assist you with a replacement or refund.
Contact Information
For any shipping-related questions, please contact us at:
info@peelnest.com